By default, you will see 2 profile for Chatter Free license: Chatter Moderator User and Chatter Free User. Both profiles dedicated only for Chatter users without access to any Salesforce or Force.com objects and cannot be reference as User lookup field. In profile setting Administrative Permissions, both profiles only able to customize Invite Customers To Chatter. If you notice, the different between this two profile is Moderate Chatter permission and Password Never Expires.
Here we will discuss what is Moderate Chatter permission? You can tell if someone is a moderator by the special banner on their profile picture.
A moderator is a Chatter user with some additional privileges, such as:
1. Assign a Chatter Free user as moderator or take the privilege away
Red arrow in screenshot above will give Chatter Free user with Moderator privilege, this will automatically change user profile to Chatter Moderator User.
2. Activate or deactivate Chatter Free user
Yellow arrow in screenshot above will deactivate Chatter user
3. Delete posts and comments that they can see
But, moderator is not system administrator with View All Data permission, moderator not able to see Private Group, so for Private Group, moderator need permission to join / access a private Chatter Group.
Chatter External User
If you enable Customer Invitations from Setup - Customize - Chatter - Settings - Allow Customer Invitations, you will see another profile called Chatter External User.
This profile is designed for external user, so you can invite your customers join your company Chatter and collaborate with internal employee.
You can set Chatter External User as Manager of a group, but you can limit their permission not to invite user from Profile Setting.
- Chatter Moderators
- Deactivating Chatter Free Users
- Assigning Moderator Privileges to Chatter Free Users