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If you are using Salesforce.com with Enterprise, Unlimited and Developer edition, Record Type is a powerful feature. We can define business ...

Queues allow groups of users to manage a shared workload more effectively. A queue is a location where records can be routed to await proces...

Out-of-the-box, when we create a new record from a parent object related list, Salesforce.com provide parent name pre-populated in child obj...

Out-of-the-box, Salesforce.com provide field tracking for up to 20 fields for standard and custom object. For custom object, you need to ena...

Some new Salesforce admins may confuse with the different between  Master-Detail relationship with Lookup relationship , since both are ...

In Case and Lead, the Salesforce admin can configure Assignment Rules to automatically assign a newly created Lead or Case to a specific Us...