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Wednesday, May 6, 2026
Salesforce: Report export and open in Excel
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Scenario : Computer locale setting is English (Singapore) → uses DD/MM/YYYY Salesforce user account locale is English (United States) → us...
Monday, May 4, 2026
Salesforce: CURRENCYRATE()
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There are 2 types of currency exchange rates in Salesforce: the default/standard exchange rate and the dated exchange rate, but Dated Exchan...
Sunday, May 3, 2026
Open CTI Retirement Guide: Moving Salesforce Contact Centers Toward Agentforce
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Guest blog by: Antonina Kharchenko The countdown has officially begun for legacy telephony integrations. With February 28, 2028, marked as ...
Sunday, April 26, 2026
Salesforce Data Quality: How to Audit Your Org Before AI and Automation
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Guest blog by: Mykhailo Radchenko Artificial Intelligence is no longer a futuristic concept; it is an active component of daily business ope...
Wednesday, April 15, 2026
Salesforce: Opportunity Contact Roles are Added by Default
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When Opportunity Contact Roles are Added by Default? From a Contact Record : When users create a new opportunity directly from the Related L...
Friday, April 10, 2026
Salesforce: Restrict picklist to the values defined in the value set
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There is a checkbox in the Picklist field "Restrict picklist to the values defined in the value set". What is the purpose of this ...
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