Friday, March 7, 2014

Salesforce: Load Created By, Created Date, Last Modified By, and Last Modified Date (Audit Fields)

By default Created By, Created Date, Last Modified By, Last Modified Date will be auto-populated when a user creates or edit a record. But in some scenario, admin need to populate that information manually, example: for legacy data migration.

We have an issue when need to load Close Date for Case records. We can load close date manually, but the issue is, our Close Date is before today date and Salesforce not allow it.

The solution, we need the ability to load Created Date before Close Date.

In order to have edit access to these fields, log a ticket to Support, provide information of how long you need this to be turned on and the business justifications.

Salesforce Support will enable edit audit fields, which allows us to set these fields when creating the record. Since these fields are intended to be audit fields, users will only be able to set them on CREATE, not UPDATE.


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