CRM Analytics: Unsupported Salesforce Data

CRM Analytics (CRMA) is an analytics tool by Salesforce and is hosted in Salesforce's core platform; however, not all of Salesforce's objects and fields are supported by CRM Analytics data sync, including external objects, so you can't build a CRMA dashboard that uses those fields or objects. Check out the following article.

A supported object is one for which you can grant field-level access in Setup. If you're unable to assign field access to a Profile in Setup, that object is considered unsupported in CRMA, e.g. LoginHistory object.

The following statement from the above help article explains this: "To extract fields, the object must be visible to the Integration User. If you can’t manage a field’s visibility in Setup, you can’t grant the Integration User access to it."

Reference:

• Unsupported Salesforce Objects and Fields in CRM Analytics